Privacy Policy

Last Updated: August 14, 2026

BOUNCE! respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit an inquiry, request a quote, make a reservation, or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Town or location
Event date
Party or event information
Rental preferences
Information you provide through our contact or inquiry forms
Communications you send to us

We may also collect basic technical information related to your use of our website, such as browser type, device information, and website activity.

How We Use Your Information

We may use the information we collect to:

Respond to rental inquiries and quote requests
Communicate about product or rental availability
Process and manage reservations
Provide delivery, pickup, scheduling, and event-related updates
Provide customer service
Send communications you have specifically consented to receive
Improve our website, services, and customer experience
Maintain business records
Comply with applicable legal obligations

SMS/Text Messaging Privacy

If you provide your mobile phone number and separately consent to receive SMS messages from BOUNCE!, we may send you text messages related to your inquiry, rental availability, quotes, reservations, delivery or pickup information, customer service, and other communications consistent with the consent you provided.

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out of SMS communications or reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS consent is not a condition of purchasing or renting products or services from BOUNCE!.

How We Protect Your Information

We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Service Providers

We may use service providers that assist us with operating our website, managing customer communications, processing reservations, providing customer service, or otherwise operating our business.

These providers are permitted to use information only as necessary to provide services on our behalf.

Text messaging originator opt-in data and consent are excluded from these uses except for providers necessary to facilitate the text messaging service.

Your Choices

You may contact us to request that we update or correct personal information you have provided.

You may opt out of SMS communications at any time by replying STOP.

You may also contact us directly if you no longer wish to receive certain communications.

Children's Privacy

Our services are intended to be purchased or reserved by adults. We do not knowingly collect personal information directly from children through our website for the purpose of marketing our services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised "Last Updated" date.

If you have questions about this Privacy Policy or how your information is handled, please contact:

BOUNCE!
27a Dibble Rd, Old Saybrook, CT 06475
Phone: 203-901-6102
Email: bouncefuncenter@gmail.com
Website: www.mrchadbouncers.com